Privacy Policy
Last updated: April 2, 2026
Cincy Maid ("we," "our," or "us") operates the website cincymaid.com and provides professional house cleaning services in Cincinnati, Ohio and the surrounding area. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or booking our services, you agree to the practices described here.
1. Information We Collect
We collect information in the following ways:
Information you provide directly
When you request a quote, book a cleaning, contact us, or apply for a job, you may provide your name, email address, phone number, home address, and details about your home (such as square footage and number of rooms).
Information collected automatically
When you visit our website, we may automatically collect your IP address, browser type, pages visited, time spent on pages, and referring URLs. We use Google Tag Manager and Google Analytics 4 for this purpose.
Cookies
Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. You can control cookie settings through your browser preferences.
2. How We Use Your Information
- To schedule, confirm, and fulfill cleaning appointments
- To respond to inquiries and provide customer support
- To send appointment reminders and service updates
- To process job applications
- To improve our website and services
- To send occasional promotional messages (you can opt out at any time)
- To comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:
- Service providers: Third-party tools we use to operate our business (such as scheduling software, email platforms, or payment processors). These providers are contractually obligated to protect your data.
- Legal requirements: If required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you request deletion of your data, we will honor that request unless we are required by law to retain it.
5. Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at admin@cincymaid.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: